Privacy Policy
CONRADO LENDING LIMITED (hereinafter referred to as "we," "our
company," or "the platform operator"), as a licensed financial
lending company in Nigeria, hereby presents thisFastFund Privacy Policy
(hereinafter referred to as "this Policy"). We fully recognize the
paramount importance of personal information protection in this
era of rapid digital and informational development. Therefore, we
have formulated this Privacy Policy to comprehensively,
thoroughly, and transparently explain how we collect, use, store,
protect, and ultimately handle your personal information.
Before proceeding, it is necessary to emphasize that this Policy
applies to the FastFund financial services platform. We understand
your legitimate concerns regarding the security of personal
information and solemnly commit to strictly adhering to
the Nigeria Data Protection Regulation (NDPR), the Central Bank of
Nigeria's Fintech Regulatory Framework, and other applicable laws
and regulations. We will take all reasonable and necessary
technical measures and management systems to safeguard your
privacy rights in all aspects.
As a legally binding contractual document, this Privacy Policy
systematically outlines the complete process, specific purposes,
legal basis, and your statutory rights as a data subject regarding
our handling of your personal information throughout the
entire life cycle of your use of the FastFund application
(hereinafter referred to as "this app," "our services," or
"platform services"). We strongly recommend that you allocate
sufficient time to carefully read and fully understand all the
terms of this Policy before using this app. Your continued use of
our services will be deemed as your complete understanding,
explicit consent, and unconditional acceptance of all terms of
this Policy. If you have any questions or reservations about any
part of this Policy, please immediately discontinue using our
services and contact us through the methods provided in Section 11
of this Policy.
1. Terms of Service Use
To ensure the legality and security of financial services and
comply with relevant Nigerian laws and regulations, users of this
app must meet the following basic conditions:
1.1 You must be a Nigerian citizen with full legal capacity. We
strictly follow the requirements of financial regulatory
authorities to ensure all users meet the legal qualifications for
service use. This requirement is not only to comply with legal
provisions but also to protect the legitimate rights and interests
of minors and non-citizens.
1.2 We require all users to provide true, accurate, and complete personal information. Integrity is the foundation of financial services, and any false information will affect the quality and security of the services we provide to you. If we discover that a user intentionally provides false information or uses the services without meeting the usage conditions, we reserve the right to take all necessary legal measures to maintain the security of the platform and the legitimate rights and interests of other users.
1.2 We require all users to provide true, accurate, and complete personal information. Integrity is the foundation of financial services, and any false information will affect the quality and security of the services we provide to you. If we discover that a user intentionally provides false information or uses the services without meeting the usage conditions, we reserve the right to take all necessary legal measures to maintain the security of the platform and the legitimate rights and interests of other users.
2. User Data and Permissions Collected
To provide you with secure and efficient financial services and
fulfill legal obligations such as anti-money laundering, we need
to obtain the following permissions and collect related
information. We hereby declare that to ensure service security and
functional integrity, all personal data you provide will be
securely transmitted to our server
(https://apifastfund.conradong.com) using AES encryption
technology. This server is deployed in a data center that meets
international security standards, equipped with multiple
protective measures such as firewalls and intrusion detection
systems. We strictly adhere to the principle of minimal necessity
when collecting data and employ technical measures such as access
control and encrypted data storage to ensure the security of your
information. All data processing complies with Nigerian data
protection regulations:
2.1 Personal Information
During your account registration and service use, we will collect
necessary personal information actively provided by you,
including: loan purpose, name, marital status, education level,
phone number, email address. This information is manually entered
by users when applying for a loan. We collect this information
primarily to verify your identity, conduct credit assessments,
risk reviews, account management, and complete the loan
application, approval, disbursement, and subsequent repayment
management processes. Additionally, in accordance with relevant
laws and regulations, we may use your basic information for
anti-fraud monitoring, anti-money laundering reviews, and
fulfilling regulatory reporting obligations. Furthermore, based on
your personal information, we may recommend suitable financial
products and services to enhance your user experience. We use
industry-standard encryption technologies to protect the security
of this information, and all provided data will be encrypted via
HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com). We assure you that this
information will not be shared with any third party without your
consent.
2.2 Emergency Contact
To improve credit assessment and risk control, we require you to
provide the names, phone numbers, and relationships of two
emergency contacts. All emergency contact information is entered
or selected by you. Emergency contact information is a critical
step in the loan application process. We will review these
contacts to identify potential fraud risks, thereby helping to
prevent fraudulent loan applications and reduce credit risks. We
commit to using this information only for specified business
purposes. We use industry-standard encryption technologies to
protect the security of this information, and all provided data
will be encrypted via HTTPS protocol and securely transmitted to
our server (https://apifastfund.conradong.com). We assure you that
this information will not be shared with any third party without
your consent.
2.3 ID Information
We collect ID information issued by the Nigerian government,
including: ID photo, date of birth, first name, middle name,
surname, gender. This information is uploaded by users via photos
when applying for a loan. We collect your ID information primarily
for business and compliance reviews, verifying the authenticity of
your identity, assessing credit risk, approving and managing
loans, and ensuring transaction security while preventing illegal
activities such as fraud and identity theft. Additionally, under
Nigerian laws and regulations, we are obligated to collect and
retain your ID information to fulfill legal reporting and
compliance requirements. We use industry-standard encryption
technologies to protect the security of this information, and all
provided data will be encrypted via HTTPS protocol and securely
transmitted to our server(https://apifastfund.conradong.com). We
assure you that this information will not be shared with any third
party without your consent.
2.4 Advertising Identifier
To comprehensively assess credit risk and prevent fraudulent
activities, we may collect information about the applications
installed on your device. This information will help us better
understand your digital footprint, thereby providing more accurate
risk assessments. We use industry-standard encryption technologies
to protect the security of this information, and all provided data
will be encrypted via HTTPS protocol and securely transmitted to
our server(https://apifastfund.conradong.com). We assure you that
this information will not be shared with any third party without
your consent.
2.5 Camera Permission
For identity verification, document uploads and liveness detection
, we may need access to your camera functionality. This ensures
smooth business processes and meets regulatory compliance
requirements.
2.6 Approximate Location Information
To more accurately assess credit eligibility, enhance login data
security, and strengthen account security management to prevent
abnormal transactions, we will collect approximate location
information after obtaining your explicit consent. You always have
the right to manage this permission in your device settings. We
use industry-standard encryption technologies to protect the
security of this information, and all provided data will be
encrypted via HTTPS protocol and securely transmitted to our
server (https://apifastfund.conradong.com). We assure you that
this information will not be shared with any third party without
your consent.
2.7 Device Information
To build a comprehensive risk prevention and control system, we
will collect necessary device information after obtaining your
explicit consent, including: location information based on IP
address, application usage and history, operating system, device
settings, mobile network provider name and network information,
device specifications (such as screen size and resolution), or
other device identifiers and device type information. This data
helps us identify potential security threats, protect your account
from unauthorized access, and assess loan eligibility and improve
application data analysis. We use industry-standard encryption
technologies to protect the security of this information, and all
provided data will be encrypted via HTTPS protocol and securely
transmitted to our server (https://apifastfund.conradong.com). We
assure you that this information will not be shared with any third
party without your consent.
2.8 Application List
To comprehensively assess credit risk and prevent fraudulent
activities, we may collect information about the applications
installed on your device. This information will help us better
understand your digital footprint, thereby providing more accurate
risk assessments. We use industry-standard encryption technologies
to protect the security of this information, and all provided data
will be encrypted via HTTPS protocol and securely transmitted to
our server (https://apifastfund.conradong.com) We assure you that
this information will not be shared with any third party without
your consent.
2.9 Financial-Related SMS
We process, within the minimum necessary scope, SMS messages on
your device from the past 365 days that are directly related to
financial activities (hereinafter referred to as
“Financial-related SMS”). These include loan borrowing and
repayment details, bank or e-payment transaction notifications,
billing reminders, and repayment or auto-debit alerts. The
collected Financial-related SMS may include timestamps, sender
identifiers, message content, and delivery status.
We collect Financial-related SMS only with your explicit authorization, for the purposes of credit analysis and risk assessment, including determining loan eligibility, analyzing financial behavior, and supporting anti-fraud and identity verification models.
Access to Financial-related SMS is triggered only when you apply for a loan or enter the App homepage, and only after obtaining your explicit consent through a system permission prompt. The original content of Financial-related SMS is not stored long term; only the necessary elements are extracted for credit analysis. Disabling access to Financial-related SMS will not affect the App’s basic functions, but may influence the speed or outcome of credit review.
We collect Financial-related SMS only with your explicit authorization, for the purposes of credit analysis and risk assessment, including determining loan eligibility, analyzing financial behavior, and supporting anti-fraud and identity verification models.
Access to Financial-related SMS is triggered only when you apply for a loan or enter the App homepage, and only after obtaining your explicit consent through a system permission prompt. The original content of Financial-related SMS is not stored long term; only the necessary elements are extracted for credit analysis. Disabling access to Financial-related SMS will not affect the App’s basic functions, but may influence the speed or outcome of credit review.
3. User Behavior Information Collected
3.1 Behavior Information:
Your usage of the application, including pages visited, buttons
clicked, and various functional behaviors. This is primarily used
to optimize risk control models and enhance service experience. By
analyzing user behavior such as browsing, clicking, dwell time,
and loan applications, the platform can more accurately assess
user credit risk, consumption preferences, and borrowing intent.
This data helps identify potential fraudulent activities, such as
abnormal operation frequency or repeated information
modifications, enabling timely warnings and risk prevention.
Additionally, behavior data can be used for personalized
recommendations, such as pushing suitable loan products or
promotions to improve user satisfaction and retention. We use
industry-standard encryption technologies to protect the security
of this information, and all provided data will be encrypted via
HTTPS protocol and securely transmitted to our server
(https://apifastfund.conradong.com). We assure you that this
information will not be shared with any third party without your
consent.
3.2 Communication Information:
Records of your communications with FastFund via in-app chat,
phone calls, or other channels. This data aids in anti-fraud
verification, repayment capability analysis, identity
verification, understanding social networks, and assessing credit
status and repayment willingness. Additionally, communication
information helps remind or collect overdue payments through
emergency contacts. Some platforms also use contact data for risk
warnings, such as identifying abnormal contact patterns to prevent
fraud. Overall, collecting communication information aims to
improve risk control efficiency, reduce loan default rates, and
safeguard platform assets. We use industry-standard encryption
technologies to protect the security of this information, and all
provided data will be encrypted via HTTPS protocol and securely
transmitted to our server (https://apifastfund.conradong.com). We
assure you that this information will not be shared with any third
party without your consent.
4.Purposes of Personal Data Usage
4.1 Identity Verification and Loan Approval:
We will use your basic personal information, emergency contact
details, ID information, approximate mobile device location data,
device information, and installed app data to determine whether to
approve your loan application, as well as to establish loan terms
such as amount, interest rate, and repayment period.
4.2 Data Analysis:
We may analyze your personal information, emergency contact
details, ID information, approximate mobile device location data,
device information, installed app data, user behavior information,
and communication data to optimize our products and services,
thereby enhancing user experience.
4.3 Security and Fraud Prevention:
By collecting and analyzing your personal information, emergency
contact details, ID information, mobile device location data,
device information, installed app data, user behavior information,
and communication data, we can verify identities, prevent fraud,
and mitigate misuse. We utilize your payment information and
device data to ensure the security of each transaction and prevent
data breaches and fraudulent activities.
4.4 Legal Compliance:
We will use your personal information, ID information, mobile
device location data, device information, user behavior
information, and communication data to ensure the company complies
with national laws and regulations, which are necessary measures
to provide secure and reliable services.
4.5 Marketing:
We will use your mobile device's advertising ID to optimize ad
delivery, helping us better understand customer interests and
provide more accurate, personalized advertising experiences,
thereby improving ad performance.
5. Account Access and Confidentiality
5.1 To use all service features of FastFund, you need to register
and create a personal account. Each user is fully responsible for
their account security, including safeguarding login credentials,
passwords, and verification codes. We recommend regularly changing
passwords and not disclosing account information to any third
party.
5.2 You should closely monitor account activities and transaction
records. If you notice any of the following anomalies, please
immediately notify us through our official channels:
a. Suspected account information leakage or unauthorized use.
b. Unauthorized transaction records or account activities.
c. Failure to receive transaction confirmations or other service notifications.
a. Suspected account information leakage or unauthorized use.
b. Unauthorized transaction records or account activities.
c. Failure to receive transaction confirmations or other service notifications.
5.3 You are fully responsible for all operations and transactions
conducted through your account. To protect your rights, we
recommend regularly checking account activities and ensuring the
use of our services in a secure network environment. If you detect
any account anomalies, please immediately notify our customer
service team.
5.4 During the use of this app, the system will automatically
record certain usage behavior data. This data helps us improve
service quality, optimize user experience, and resolve disputes
when necessary.
5.5 To ensure service security and functionality, the information
you provide will be transmitted to our secure server
(https://apifastfund.conradong.com) using industry-standard
encryption technologies. This server is equipped with multiple
protective measures, and all data transmissions are encrypted via
HTTPS protocol to prevent interception or tampering. We commit to
using the data only for the purposes stated in this Policy and
implementing strict access controls to protect data security.
6. User Rights
We respect and protect your rights as a data subject:
6.1 Right to Access Data
Your right to access data ensures you can query and view personal
data stored in the FastFund app. For example, you have the right
to access and review your personal account information and
transaction records at any time. This means you can understand
what data is collected, stored, and processed, its source and
purpose, and whether it has been shared with third parties. This
right provides transparency about how your personal information is
handled and offers a means to manage your privacy. By exercising
this right, you can verify data usage when distrust or uncertainty
arises, ensuring legality and reasonableness.
6.2 Right to Rectify Data
The right to rectify data allows you to update or correct personal
information stored in the FastFund app. If personal data is
inaccurate or incomplete, you have the right to request changes.
This right ensures data accuracy and timeliness, avoiding adverse
effects due to erroneous data. By rectifying data, you can ensure
your personal information remains up-to-date, providing financial
service providers with accurate assessment bases and preventing
misunderstandings or losses.
If you find that the personal information we hold about you is incorrect or incomplete, you may request corrections or additions. To ensure data accuracy, we may require you to provide relevant supporting documents.
If you find that the personal information we hold about you is incorrect or incomplete, you may request corrections or additions. To ensure data accuracy, we may require you to provide relevant supporting documents.
6.3 Right to Erasure
The right to erasure allows you to request the FastFund app to
delete your personal data. You may exercise this right under
specific circumstances, such as when the purpose of data
processing no longer exists or after withdrawing consent. Data
erasure helps protect your privacy and prevents unnecessary data
leaks or misuse. This right ensures you retain control over your
data storage even after service termination, enhancing privacy
control and complying with data protection regulations. However,
please note that some data may need to be retained for a certain
period under financial regulatory and anti-money laundering
requirements.
6.4 Right to Object
You have the right to object to the FastFund app collecting or
processing your personal data, especially when data processing
does not comply with legitimate purposes or is excessive. You may
request the app to cease specific data processing operations, such
as processing personal data for marketing purposes, thereby
protecting your privacy. This right ensures your control over your
data and allows you to make choices when you do not wish your data
to be used.
6.5 Right to Restrict Processing
You may request the FastFund app to restrict the processing of
your personal data under certain circumstances, particularly when
data accuracy is disputed or processing is unlawful. This right
ensures you can temporarily suspend further processing of your
data while resolving issues, safeguarding data accuracy and
compliance.
6.6 Right to Data Portability
You have the right to obtain your personal data in a structured,
commonly used format and, where technically feasible, request us
to transmit this data to another service provider.
6.7 Right to Lodge Complaints
If you believe our processing of your personal information
infringes upon your legitimate rights, you have the right to file
a complaint with the relevant regulatory authority. We will fully
cooperate with regulatory investigations.
7. Data Storage and Deletion
We adhere to the principle of minimal necessity and legal
requirements when storing your personal information:
7.1 Data Storage
We will retain your personal information based on business needs
and legal requirements. The retention period will consider factors
such as business operations, legal obligations, and dispute
resolution needs.
7.2 Data Deletion
If you decide to terminate using our services, you may request
account deletion through official channels. After completing
necessary identity verification and compliance checks, we will
process your data deletion request in accordance with internal
policies and legal requirements. Please note that some data may
need to be retained for a certain period under legal requirements.
Website Account Deletion Path:
Enter into the "Account Deletion" page of the FastFund app website
(https://www.conradong.com/del.html) and proceed to the account
deletion page.
In-App Account Deletion Path:
App Homepage → "Personal Center" → "Setting" → "Account
Cancellation."
8. Sharing Personal Information
In strict compliance with legal requirements and the principle of
minimal necessity, we may share your personal information under
the following circumstances:
8.1 Third-Party Service Providers
To achieve various functionalities of this app, we may engage
rigorously vetted third-party service providers to handle certain
business operations. We will only share necessary personal
information and require these providers to adhere to
confidentiality obligations equivalent to ours.
8.2 Credit Assessment Agencies and Partners
To enhance the credit assessment system, we may share necessary
personal information with licensed credit assessment agencies.
These agencies must comply with industry standards and
confidentiality requirements, using the information only for
specified purposes.
8.3 Legal Requirements and Law Enforcement
Under legal provisions or requests from government authorities, we
may disclose your personal information. Such disclosures will
strictly follow legal procedures and requirements.
8.4 Public Safety Needs:
In situations we deem necessary to protect you, other users, or
the public, we may disclose your information.
9. Policy Changes
As our business evolves and legal environments change, we may
update this Privacy Policy periodically. Significant changes will
be communicated to you through appropriate channels. We recommend
reviewing the latest version of the Policy regularly.
10. Copyright and Trademarks
All intellectual property rights of the FastFund platform,
including but not limited to trademarks, logos, interface designs,
and content, belong to our company. No individual or organization
may use these assets in any form without our prior written
permission.
11. Contact Us
If you have any questions about this Privacy Policy or wish to
exercise your rights, please contact us through the following
methods:
APP Name:FastFund
Company Name:CONRADO LENDING LIMITED
Email:service@conradong.com
Customer Service Hotline:07086757578
Company Address:PLOR 1483, KM 27 YARADUA CARRIAGE WAY SABONLUGBE, AIRPORT ROAD ABUJA, FCT
Company Name:CONRADO LENDING LIMITED
Email:service@conradong.com
Customer Service Hotline:07086757578
Company Address:PLOR 1483, KM 27 YARADUA CARRIAGE WAY SABONLUGBE, AIRPORT ROAD ABUJA, FCT
We value the trust of every user and will continue striving to
protect your privacy rights. Thank you for choosing FastFund!
